1. SHIPPING POLICY
Processing Time
All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that during high-volume sales periods, processing times may be slightly delayed.

Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to carrier issues or unforeseen circumstances beyond our control.

Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available in the carrier's system.

Contact
If you have any questions about the delivery of your order, please contact us at [yukiko.03402070@gmail.com].

Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:   

Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), and phone number.

Device Information: Web browser version, IP address, time zone, cookie information, and how you interact with the Site.

How We Use Your Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we use third-party payment processors and shipping carriers. We may also share your Personal Information to comply with applicable laws and regulations or to protect our lawful rights.   

Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at [yukiko.03402070@gmail.com].

General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.   

Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more complete sources of information.   

Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

Contact Information
Questions about the Terms of Service should be sent to us at [yukiko.03402070@gmail.com].

Returns
Our return policy lasts [30] days. If [30] days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items
Several types of goods are exempt from being returned, including perishable goods, custom products (such as special orders or personalized items), and personal care goods.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)
We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at [yukiko.03402070@gmail.com] and we will provide you with the return shipping address.

Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.